Ahead of the big Taylor Swift ‘The Eras Tour’ concert weekend in New Orleans, Louisiana Attorney General Liz Murrill has some tips for concert-goers to avoid scams.

“There’s going to be hundreds of thousands of people in New Orleans this weekend to attend Taylor Swift’s ‘The Eras Tour’ in the Superdome. With some people looking for last-minute tickets, I want everyone to be vigilant and aware of ticket scams. It’s also been brought to my attention that some hotels and businesses are allegedly cancelling reservations made in advance, and up charging rooms ahead of the big weekend. Taking advantage of Louisiana residents and tourists visiting our State is wrong, and State Consumer Protection law prohibits unfair and deceptive practices. I encourage everyone to do their homework and investigate before making a concert-related purchase this weekend,” said Attorney General Liz Murrill.

Here are some tips from Attorney General Murrill for avoiding ticket scams:

• Only purchase tickets from official sources: The best way to avoid ticket scams is to purchase tickets from official sources or a legitimate ticket vendor.
• Use secure payment methods: When purchasing tickets, make sure to use secure payment methods such as a credit card. Avoid sending money directly to individuals or using unsecured payment methods such as wire transfers.
• Research the seller or website: Before making a purchase, research the seller or website to ensure that they are legitimate. Check for reviews and feedback from previous customers to see if they have had a positive experience. Before entering any personal information on a website, make sure that the URL is legitimate. If the URL looks strange or contains typos, it may be a fake website.
• Be cautious of deals that seem too good to be true: If an offer for Taylor Swift tickets seems too good to be true, it probably is. Be cautious of offers that are significantly lower than the face value of the ticket.
• Be aware of unsolicited emails and messages: If you receive an email or message from someone you don't know, offering Taylor Swift tickets, be cautious. Legitimate ticket vendors will not contact you directly.
• Don’t give out your personal information: Legitimate ticket vendors will not ask for personal information such as your Social Security number. If a website asks for this information, it may be a scam.
• Report suspected scams: If you suspect that you have been a victim of a Taylor Swift ticket scam, report it to the appropriate authorities. This can include the Federal Trade Commission (FTC), the Better Business Bureau (BBB), or local law enforcement.

If you have a complaint about criminal conduct, we recommend that you contact local law enforcement agencies, which have jurisdiction over criminal activity. Additionally, if you have a complaint about online internet crime, you can file a report with the FBI Internet Crime Complaint Center (IC3) at www.ic3.gov. 

To report unfair or deceptive trade practices, such as hotel scams and cancellations, consumers can file a consumer dispute with my office at https://www.aglizmurrill.com/Consumer/Disputes. 

For more information, call our Consumer Protection Hotline at 1-800-351-4889.